What Are Business Process Automation Tools?



Nowadays, most businesses adopt business process automation (BPA) tools to improve customer service and productivity. These tools also help you streamline processes, standardize business operations, and increase your scalability opportunities if you want to expand your business in the future. As a result, your business will become more efficient and attract customers, increasing your profits.


Business Process Automation Tools Explained

Business process automation tools are software that can handle huge or repetitive tasks in a business, including payroll preparation, invoicing, documental approval, contract management, and employee onboarding. This way, you will reduce the number of tasks your employees handle, enabling them to concentrate on other activities that can increase your business revenue.


BPA software is quite similar to the Robotic Process Automation (RPA) software, and people tend to confuse these two. Although both BPA and RPA automation software have similar objectives, they are different since RPA software operates more like humans. Additionally, BPA software automates an organization's business processes before integrating them into the automated software.


How Are Business Process Automation Tools Used?

Business process automation tools are used to handle repetitive tasks in a business organization. Here are some of the business processes that can be automated.


Employee Onboarding

Employee onboarding entails several procedures, including collecting relevant paperwork, filling out employee information forms, opening bank accounts, and scheduling training and induction sessions. If not done properly, your employees will be less productive, or you may find yourself dealing with endless paperwork.


For these reasons, you need to use business process automation software to automate your employee onboarding process. As a result, you'll ensure a smooth transition from one activity to another while keeping the relevant personnel informed. Additionally, all the involved parties will stay informed about the status of the whole procedure.


Purchase Orders

In most firms, purchase order requests are recurrent tasks. A purchase order normally starts with filling out a form and sending it to the team that handles purchases. If the information is insufficient or your company has limited finances, the approving authority will reject the proposal. After that, the form will be returned to the team that made the request. If authorized, a purchase order is generated, with copies forwarded to the supplier and the inventory department.


If you don't have automation software, you may experience several issues, including human errors, delayed purchase order approval, and impacted productivity. To avoid these issues, automate business processes. The automation software will streamline processes, improving transparency and accountability.


Audit Reports

Report auditing is a documentation-intensive process. To carry out this process, you need to collect, share and sign many documents.


Manually preparing audit reports can be expensive since you'll need to use a lot of paper. This process can also be time-consuming since report auditing is a long process. Additionally, hard copies are not secure since they may easily fall into unauthorized hands.


For these reasons, you need to look for the best business automation tools to handle report auditing. This automation software will collect all the necessary documents and prepare your report within a short time. Additionally, the BPA software will ensure the security of your report.


Customer Support

To maintain the reputation of your business and increase trust among your customers, you need to be active when it comes to customer support. However, customer support sometimes requires answering long and many questions from your customers. As a result, you may waste too much time answering customer questions and neglect other equally important business activities.


If you find yourself in such a situation, you need to use a business process automation platform to help you answer some of your customer questions automatically.


Marketing

Business digital marketing is an important activity, but it can be expensive and time-consuming. Nevertheless, you can make this process easier by using a marketing automation platform. This software can schedule all your social media posts and marketing emails to help you generate quality leads.


These tools also help you measure the success of your marketing campaigns, allowing you to know which areas need improvement and work on them.


What Should You Look for In Business Process Automation Tools?

Before purchasing any BPA software, there are several factors you need to consider. These factors ensure you make the right choice and promote your business.


Friendly User Interface

Businesses that deal with heavy coding need tech-savvy employees. If you have a small IT team, your employees will have a work backlog, making other business activities come to a standstill.


To prevent this issue, buy automation software with a user-friendly interface layout. A BPA software with a friendly user interface allows even your regular employees to operate it easily after a little training.


Functionality

Different automation software handles different tasks. Therefore, before buying a BPA software, ensure you know the exact business activities and departments that need automation and buy the necessary software. Getting the right software for all business processes promotes efficiency in your business.


Price

The price of automation software significantly affects the type of software you'll buy. Therefore, before you go looking for a BPA software, you need to compare your budget against the software prices in the market.


To get the best deal, compare the prices offered by different vendors since some vendors sell similar software at different prices.


Security

Nowadays, data leakage has become a major concern among many companies. When your business data leaks, your customers may lose their trust in our business. Your competitors may also get to know your major business secrets. Therefore, you need to buy software with protection mechanisms to manage your data and prevent leakage. Buying BPA software that protects your business data is particularly important for companies that deal with financial issues.


Interoperability

Before buying any business process automation tools, ensure they're compatible with the existing technologies. This way, you'll ensure all your business processes run smoothly.


It's Time to Automate

Business Process Automation software can significantly increase the productivity of your employees. However, before buying a BPA software, you need to identify the specific areas in your business that require automation. If this task becomes difficult, you can hire a professional to help you.


However, when it comes to automating processes and workflows, there are a variety of options available for companies. At Teamworks, we work with companies of all shapes and sizes and help them with solutions such as digital workflows, robotic process automation, business intelligence dashboards, and more. If you'd like to learn more about your options, give us a call or reach out to us online. We'd love to talk.